Zettle Technologies Private Limited ("we," "us," or "our") owns blissfull and prioritizes providing a seamless shopping experience. We recognize that circumstances may necessitate order cancellations. This policy outlines our cancellation process to ensure clarity and convenie.  

Eligibility for Cancellation  

Cancellation eligibility varies. Orders that have already been processed or shipped may not be canceled. Custom or personalized items may have different criteria. To determine eligibility, check your order status in your account dashboard or contact customer support.  

Cancellation Timeframe  

Orders can typically be canceled within a specified window after placement. Once processed or shipped, orders may no longer be eligible for cancellation. Please review your order status in your account dashboard to find the cancellation window. Note: peak seasons or promotional periods may have different cancellation timeframes.  

Procedure for Canceling Orders  

To cancel an order, log in to your account, navigate to 'Order History,' and select 'Cancel' for the relevant order. Follow the prompts to complete the cancellation process. For assistance, contact customer support. Cancellations must be made within the specified timeframe and before processing or shipping.  

Refund Process for Eligible Cancellations  

Refunds for eligible cancellations are promptly processed using the original payment method. For concerns or inquiries regarding refunds, please contact customer support.  

Exceptions to Cancellation  

Items that are personalized or customized may not be canceled once production has commenced. Orders that have been processed, packaged, or shipped may also not be canceled. Special promotions or limited-edition items may have unique cancellation policies. Please review product details carefully before placing an order.  

Legal Disclaimer  

Our cancellation policy is subject to change without prior notice. While we strive for accuracy, we cannot guarantee error-free information. By using our website, you waive claims arising from reliance on our website information, including the cancellation policy. We reserve the right to refuse or cancel orders at our discretion. In case of discrepancies, the information provided on our website prevails.  

Contact Us  

For any questions or concerns regarding our cancellation policy, please contact us at [email protected].